GoTo Joins the Tekion Automotive Partner Cloud Program to Provide Seamless Communications for Automotive Retailers

Pleasanton, CA, December 13, 2024 -  Tekion, innovator of the first cloud-native platform serving the entire automotive retail ecosystem, today announced that GoTo, the company making business communications and IT easy, is now a strategic partner of Tekion’s Automotive Partner Cloud (APC). The partnership enables customers to utilize GoTo Connect for faster, easier, and centralized business communication features natively integrated into Tekion’s Automotive Retail Cloud (ARC) platform.

Through this partnership, mutual Dealer Partners can now access GoTo Connect’s unified communications capabilities within ARC’s customer relationship management (CRM) platform, enabling them to capture more leads, track missed calls, and view detailed reports and metrics instantly. The integration further enables teams to improve customer communication across their sales and marketing teams by utilizing features including click-to-call, SMS and MMS messaging, dynamic routing of inbound calls, custom phone numbers for tracking sales campaigns, and the ability to gather customer data from both desktop and mobile devices.

"We’re thrilled to have GoTo in Tekion’s Strategic Partner Program,” said Bill Kennedy, Business Development Director at Tekion. “This integration provides unmatched communication efficiency to our dealers, ensuring that no lead or customer query goes unanswered. Together, we are streamlining dealership operations and enhancing customer engagement like never before."

“The strengthened partnership between Tekion and GoTo creates significant value for automotive dealerships across every stage of their business,” said Damon Covey, General Manager, UCC at GoTo. “The fully embedded integration of GoTo Connect within Tekion’s leading CRM platform offers auto retailers a powerful multichannel solution to improve customer communications, win new customers and maintain high levels of satisfaction, all essential elements to get ahead in today’s competitive marketplace.”

This integration underscores Tekion's mission to modernize the automotive retail journey, improve consumer experiences and bring the highest efficiencies to dealerships through its cutting-edge ARC platform via APC. Tekion’s APC is tailored for approved and certified organizations partnering with Tekion dealers and OEMs. APC focuses on driving innovation and efficiency through seamless connectivity, ultimately benefiting automotive consumers.

About GoTo

GoTo makes IT and business communications easy, so its customers can do what matters most. Featuring flagship products GoTo Resolve, GoTo Connect, and LogMeIn Rescue, the GoTo portfolio helps securely support and connect businesses to what’s most important: their teams and customers. For over 20 years the company has been dedicated to robust security, including zero trust authentication, and powers billions of remote support sessions and hundreds of thousands of customers with easy-to-use, built-for-IT solutions that save businesses time and money. With nearly $1 billion in annual revenue, the remote-centric company is headquartered in Boston, Massachusetts, with over 2,800 GoGetters across North America, South America, Europe, Asia, and Australia.

MEDIA CONTACT Tekion: Marylou Hastert, press@tekion.com GoTo: Ed Cruz, press@goto.com