How Jack Burford Chevrolet Simplified Warranty Audits with Tekion

For most dealerships, warranty audits can be time-consuming and stressful—requiring teams to dig through stacks of paperwork, locate missing documents, and navigate tight deadlines. But for Jack Burford Chevrolet, the process recently became faster, easier, and far more efficient—thanks to Tekion’s Automotive Retail Cloud (ARC). 

From Two Weeks to One Day

Just a few weeks ago, Jack Burford Chevrolet underwent a GM Warranty Audit. Traditionally, dealerships have two weeks to gather and send in all required documentation. But the dealership was able to respond in just one day. 

The auditor even called back requesting additional information, and within moments, the Jack Burford Chevrolet team had everything ready and verified. The result was a swift and efficient audit that reflects both operational readiness and confidence in their system. 

The Power of Going Digital

According to John Burford, Dealer Principal, the key difference was ARC’s fully digital platform. 

“We were able to do this because we’re digital on Tekion,” he shared. “We get as much of the process done digitally and scan in any needed supporting documents. Tekion gave us the tools to be successful.” 

With ARC, Jack Burford Chevrolet manages the entire process online—from uploading and scanning to organizing and sharing files—all within a single, unified platform. By eliminating manual paperwork and centralizing their documentation, the dealership saved time, reduced stress, and maintained full transparency throughout the audit process. 

Simplifying Operations Across Departments 

What was once a multi-week task is now a streamlined, one-day process. Beyond faster audit responses, ARC’s digital workflows help dealers like Jack Burford Chevrolet increase visibility across departments, reduce costs, and deliver more experiences for customers. 

Ready to see Tekion's Automotive Retail Cloud in action? Request a demo today.