Analytics Specialist

United States

At Tekion, we're building the only cloud-native platform that is transforming the automotive retail industry, leapfrogging it into the future and providing unparalleled customer experience. We're creating seamlessly integrated, elegant, and intuitive solutions built with cutting edge technology and powered by Big Data, Machine Learning (ML)/ AI and Internet of Things (Connected vehicle to connected devices). We’re harnessing passion, entrepreneurial spirit, deep industry expertise and the latest technologies to create something very special. We're inventing new technology along the way to overcome barriers and solve big problems, all while having a blast doing it!

Job Description

Tekion is seeking an Analytics Specialist to support our Advanced Analytics product which is a critical part of our DMS value and dealer partnership. As an Analytics Specialist, you will help onboard dealers with our new dashboard and reporting product. Strong organizational skills are critical to help manage the multiple teams and tasks involved with setup and launch. Having experience in various retail automotive roles allows you to translate data from all aspects of the DMS software to action for our dealers.  

We’re looking for talented professionals who love the value that data insights bring to a business and showcase the exceptional value of a progressive software offering.  You must enjoy the puzzle of finding solutions to business challenges, pushing boundaries, and being passionate about successfully implementing a transformational product. This is a great role if you ever want to grow your knowledge beyond the confines of your current role and learn more about the fundamentals of operating a successful dealership! 

Key Responsibilities

  • Support stakeholders during the implementation life cycle to successfully deploy Advanced Analytics.
  • Manage the dealership relationship during the installation process and beyond.
  • Proactively identify implementation risks and mitigate them effectively and efficiently during the DMS setup to ensure that the reporting and dashboard functionality will report accurate data insights.
  • Manage training and setup items in an organized manner, keeping detailed notes, and effectively passing along notes and action items to our Partner Success team.
  • Utilize industry knowledge (workflows, KPI’s and reporting and dealer terminology) to find meaningful insights to share with our internal product teams to enhance our product.
  • Determine how various data sets both internal and external to Tekion can be combined to yield compelling insights.
  • Responsible for data integrity and finding the source of truth.
  • Develop and leverage industry knowledge to identify important performance trends and key drivers to success that should be viewed and tracked by our Advanced Analytics Platform.
  • Actively participate in training dealership clients and find new opportunities for them to maximize their revenue, gross and expense management via data insights.
  • Work closely with dealers, the development team and field team to bridge gaps in product and help continuous enhancement. Desire to drive and have insights into the future product roadmap must be a strong interest. You are never satisfied with status quo. 

Skills and Experience

  • 0-1 years of retail experience in the auto industry.
  • Experience using various productivity applications (CRM, Project Management Tools, DMS, Reporting and Dashboards, Communication Tools such as SLACK, JIRA etc.)
  • Proven ability to take customer suggestions or insights and translate them into product feedback to the development teams.
  • Ability to work in a matrix management environment where work direction often comes from people other than your direct supervisor.
  • Strong sense of curiosity and desire to dig into data and insights.
  • Excellent written and verbal communication skills.
  • Comfortable interacting with stakeholders at all levels within the organization.
  • 5% - 10% travel estimated for key clients – work directly from your home the rest of the time

Perks and Benefits

  • Competitive compensation and generous stock options   
  • 100% employer-paid top-of-the-line medical, dental and vision coverage  
  • Great benefits including unlimited PTO, parental leave and free snacks and beverages  
  • The opportunity to work with some of the brightest minds from Silicon Valley’s most dominant and successful companies   
  • Be part of an early stage, hyper-growth start-up with the opportunity to grow and prosper    
  • Work on the latest and coolest technologies – everything is home-grown and built ground-up   
  • A dynamic work environment with a strong sense of community and collaboration   
  • The open and transparent culture that encourages innovation, rewards performance and discourages hierarchy   
  • Exciting opportunities for career growth and development   

The salary range for this position is. $72,160 - $122,000. The salary range describes the minimum to maximum base salary range for this position across applicable US locations. This position is also eligible for a bonus whereby total compensation may exceed base salary depending on individual performance. The actual compensation offered may vary from the posted hiring range based on geographic location, work experience, education, licensure requirements and/or skill level and will be finalized at the time of offer.Your recruiter can share more about the specific salary range during the hiring process. In addition to the compensation listed, this position is eligible for equity compensation.

Current Tekion Employees – Please apply via Greenhouse Internal Job Board

Tekion is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

For California residents you can review Tekion's California Privacy Policy here.