Tekion Automotive Retail Cloud logo

Connected Dealership

Seamlessly connect your business with consumers and OEMs by leveling-up your internal tech operations

Vehicle Recognition (RFID)

Personalize the service lane interaction between you and consumers by automating customer vehicle scans upon arrival. With instant identification of appointments, and with seamless ARC integration, Service Advisors are promptly notified, allowing them to greet customers personally, creating a curated experience.

Vehicle Recognition (RFID)
Vehicle Scan

Scans customer vehicles upon arrival

Appointment Identification

Identifies if they have an appointment

Service Advisor Allotment

Sends a notification to the Service Advisor so the customer can be greeted outside

Connected Digital Display

Welcomes the customer on a Connected Digital Display

Appointment Creation

If a returning customer arrives without an appointment, a service appointment is automatically created and tracked

Connected Digital Displays

Provide relevant, engaging and personalized content to customers. With displays that are connected to your DMS and controlled by you through a Content Management System, you can showcase your specials, build your brand, and keep your customers loyal and captivated.

Welcome Displays

Welcome guests on arrival in the service lane

Large screen display showing personalized welcome message for arriving customer
Service Appointments

Display appointment details and vehicle status updates

Large screen display showing appointments and various detail like status, tag number, advisor
Showroom

Prompt relevant content to customers in the showroom

Large screen display showing manufacturer advertisement
Service Menus

Promote service menus and recommended product packages

Sales Appointments

Keep customers informed of queues and assigned associates

Large screen display showing service appointments, vehicle type, and technician
Customer Lounge

Entertain customers during dwell times with live TV and more

Large screen display showing current weather and news with tire special displayed across the bottom

Connected Cloud Network

Turnkey, fully-managed network infrastructure for dealers of all sizes that eliminates the need for another vendor to build, deploy and manage

Various devices and platforms connected to a cloud-shaped icon in the center, representing a cloud-based system that provides real-time data and analytics
Optimal operation

Every part of your DMS experience is the best that it can be for your employees and customers with both ARC and Tekion's Network Solutions in place

Infrastructure evaluation and design

Infrastructure is scoped for your specific location(s), not a one-size-fits-all model

Support and monitoring

Security events are monitored and actioned, and your equipment is maintained to be the most up-to-date at all times

Your network belongs to you

We will not lease your network to you or tie it to any software contract

Connected Cloud Phone

Empower your dealership's communications across every department from the sales floor to the service drive and beyond.

Smartphone with the Tekion logo on the screen and various icons surrounding it
Sales

Answer business calls and texts, give live video vehicle tours, pull analytics, and gather customer data from your cell phone

BDC

Never miss a lead, instantly track missed calls, view reports, and display real-time metrics

Service

Use texting to send service updates and pickup notifications from the dealership’s number

Marketing

Order custom phone numbers for sales campaigns and use call reports to track campaign performance

Reception

Screen calls, check staff availability, and easily route calls to the appropriate department

Let's talk about connecting
your dealership