"I would recommend Tekion to any dealer that thinks outside of the box."
Power Ford's endorsement of Tekion, a modern dealership management system (DMS), underscores a significant shift in automotive dealership operations. This article explores how Tekion's innovative features and integrated systems have revolutionized Power Ford’s processes, making them a model for other dealerships aiming to adapt to industry changes.
Traditionally, Dealer Management System providers have been characterized by their size and resistance to change, which often results in outdated systems that fail to meet contemporary needs. Power Ford's search for a new DMS led them to Tekion because of its reputation for innovation and forward-thinking capabilities.
Power Ford faced common industry anxieties about switching systems, such as data migration and potential disconnection with clients. However, Tekion's proactive implementation process, which included extensive on-site support, facilitated a seamless transition, allowing Power Ford to maintain continuous operations without significant disruptions.
The Power Ford team remarks how unlike traditional DMS systems that grow through acquisitions, Tekion grows through innovation. Its CRM is fully integrated within the DMS, providing a unified platform that enhances operational efficiency and user experience.
Tekion Pay has redefined the payment experience at Power Ford, supporting features like mobile payment links that align with modern consumer expectations. This has been particularly beneficial for services like vehicle pickup and delivery, streamlining transactions and improving customer satisfaction.
The adoption of Tekion across Power Ford has been smooth, with employees appreciating its intuitive design and ease of use. This ease of adoption is crucial for maintaining productivity during and after the transition to a new system.
Tekion's commitment to continuous improvement ensures that its systems remain cutting-edge, providing dealerships like Power Ford with confidence in their long-term viability and effectiveness. This aspect of Tekion is vital for dealerships that recognize the dynamic nature of the automotive industry and the need to evolve continually.
Power Ford's recommendation of Tekion to any dealership reflects a broader industry trend towards more adaptable, integrated, and customer-focused DMS solutions. Tekion's innovative approach not only meets the current demands of dealership management but also sets a new standard for future developments in the field. As the automotive industry continues to evolve, Tekion's role in shaping how dealerships operate is becoming increasingly significant, making it a critical tool for any forward-thinking dealership.