Introduction

Tony Group, an established dealership group in Hawaii, modernized its operations by migrating from traditional DMS platforms to Tekion’s built-from-the-ground-up cloud-native solution. This transition delivered unmatched security, actionable analytics, and a new standard of operational efficiency for one of Hawaii’s most prominent dealership groups.

The Drive for Change

Tony Group sought to break free from the limitations of legacy DMS solutions, which often provide outdated software “wrapped” in a new look but lack true innovation. Leadership identified that Tekion’s platform delivered far greater control, reliability, and security for their business and customer data.

Implementation Success

Tekion’s onboarding and training were swift and effective, quickly aligning all departments under a single, cohesive platform. The move unified accounting, sales, service, and BDC functions, enabling seamless interdepartmental communication and collaboration. Daily operational tasks, from cash deposits to lead management, became faster, more transparent, and remarkably simpler. The platform’s real-time analytics empower leaders to assess departmental performance instantly, supporting rapid adjustments and continuous improvement.

Key Features and Advantages

Unmatched Data Security and Control

• Cloud-native architecture kept Tony Group protected and operational during industry-wide security threats
• Full data control and enterprise-level reliability deliver peace of mind

Unified, Efficient Operations

• Platform unites all departments with real-time updates and a clear, shared view of operations
• Enterprise accounting consolidates reporting across all companies, simplifying auditing and financial management

Cutting-Edge Analytics and Reporting

• Custom analytics support granular, actionable reporting—anytime, anywhere
• Managers track precise metrics before the day’s end, making performance measurement truly immediate

CRM and BDC Partnership

• CRM streamlines lead monitoring and communication, making it “very efficient and consumable”
• BDC teams interact intelligently with guests using comprehensive, unified customer data

Time Savings and Process Improvements

• End-of-day cashiering reduced from 45 minutes to just 10 minutes
• Enhanced inventory tools improve day supply management and proactive stocking

Innovative Built-In Tools

• Features like integrated rideshare ordering and lead source reporting offer modern convenience and operational flexibility
• Tekion Concierge service and seamless onboarding elevate the setup and ongoing support experience

Culture and Operational Impact

Tekion’s Swiss Army knife-like versatility brought Tony Group’s employees onto the same page, fostering a culture of collaboration, transparency, and shared progress. Staff across all roles—from CFOs to service managers—praise Tekion for efficiency, ease of use, and transformative impact on daily workflows. The platform empowers rapid adaptation, informed decision-making, and heightened customer engagement, strengthening Tony Group’s position in a competitive market.

Conclusion

Tony Group’s transition to Tekion solidified their reputation as digital pioneers in automotive retail. The group’s experience demonstrates how forward-thinking dealerships can safeguard operations, drive down processing times, and unlock data-fueled growth through next-generation technology. Tony Group’s leadership sums up Tekion’s impact: “If dealers are looking to the future, then Tekion’s the only answer.”