Introduction 

Winton Auto Group has embraced Tekion as their innovative dealership management system (DMS), transforming their operations to be more streamlined and customer-centric, akin to the Apple Store experience. This adoption has not only simplified processes but has also played a pivotal role in their recognition as Dealer of the Year for three consecutive years. 

Inspiration from Apple's Customer-Centric Model 

Seeking Innovation 

The drive to adopt Tekion stemmed from a desire to emulate the streamlined, customer-focused approach observed in Apple Stores. This inspiration led Winton Auto Group to seek a DMS that could integrate various functions seamlessly while focusing intensely on the customer experience. 

Operational Excellence with Tekion 

Streamlined Processes 

Tekion has revolutionized the way Winton Auto Group manages their operations. The system combines sales, service, and financial processes into a single platform, significantly reducing the complexity and time required for tasks. What used to take multiple clicks and pages has been condensed into simpler, quicker steps. 

Rapid Training and Adoption 

The intuitive nature of Tekion has facilitated swift training sessions for staff, particularly finance managers who have mastered the system in an afternoon. This ease of use ensures that all team members can efficiently utilize the system, enhancing productivity across the dealership. 

Strategic Advantages of Using Tekion 

Comprehensive Analytics 

Tekion provides advanced analytics and forecasting tools that are vital for daily management and strategic planning. The system allows Winton Auto Group to monitor key performance indicators in real-time, supporting better decision-making and helping maintain their competitive edge. 

Trust and Transparency 

A standout feature of Tekion, as noted by Winton Auto Group, is the trust and transparency it offers. This is in stark contrast to their experiences with other DMS providers. The reliability and straightforwardness of Tekion have cemented it as a trusted partner for the auto group. 

Conclusion 

Winton Auto Group's success with Tekion underscores the transformative potential of adopting an innovative, integrated, and user-friendly dealership management system. By mirroring the efficiency and customer focus of companies like Apple, Tekion has enabled Winton Auto Group to achieve significant accolades and operational improvements, setting a new standard in the automotive dealership industry.