Introduction 

The adoption of Tekion's Automotive Retail Cloud has propelled various dealerships within the network toward a fully paperless operation. This video showcases the journey across multiple dealerships, from the early days of adoption to mature implementations, highlighting the significant operational efficiencies, cost reductions, and environmental benefits achieved through this digital transformation. 

The Journey to Paperless Operations 

Initial Challenges and Adaptations 

Dealerships began their transition to paperless processes with varying degrees of skepticism, primarily due to the traditional reliance on paper. The shift, driven by Tekion's robust digital platform, initially seemed daunting but quickly showed its effectiveness in streamlining operations. 

Wide-Ranging Impact 

The impact of going paperless has been profound across the dealership network: 

• Stevens Creek Volkswagen: After four years with Tekion, the dealership has fully integrated paperless operations, seeing substantial improvements in efficiency and customer interaction. 
• Fresno Dealership: With Tekion for less than 30 days, this location has already observed noticeable efficiencies in handling car deals, significantly reducing paper usage from 25 documents per deal to none. 
• Toyota of Lancaster: Four months into using Tekion, they report a dramatic simplification of processes, enhancing overall operational speed and reducing costs. 

Benefits of Going Paperless 

Operational Efficiency 

The reduction in paper usage has streamlined many processes within the dealerships, from sales to service. Processes that typically took hours now take minutes, with all necessary documentation handled digitally, enhancing both speed and accuracy. 

Cost Reductions 

The move away from paper has led to significant cost savings. Dealerships have eliminated expenses related to printing, storing, and disposing of paper documents. This cost-effectiveness extends to ancillary supplies like ink, printers, and maintenance. 

Environmental Sustainability 

By reducing paper consumption, dealerships contribute positively to environmental sustainability efforts. This reduction in paper waste not only supports corporate social responsibility goals but also resonates well with environmentally conscious consumers. 

Enhanced Customer Experience 

Customers benefit from faster and more efficient service, with digital tools enabling quick check-ins, electronic signatures, and online payments. This seamless interaction enhances the customer experience, promoting higher satisfaction and loyalty. 

Conclusion 

The transition to a paperless environment enabled by Tekion represents a significant leap forward in automotive retail. Dealerships across the network have experienced transformative benefits, including increased operational efficiency, cost savings, and enhanced customer service. This digital shift not only future-proofs dealership operations but also aligns them with broader trends towards sustainability and technological integration in business practices.