Introduction 

Carl Black Automotive Group's decision to partner with Tekion has marked a significant advancement in how they manage and operate their dealership network. This video delves into how Tekion's innovative dealership management system (DMS) and automotive CRM has transformed Carl Black Automotive Group's operations, emphasizing efficiency, reduced costs, and enhanced sales capabilities. 

Tekion: A Futuristic Approach to Dealership Management 

Groundbreaking Technology 

Tekion is portrayed as a revolutionary force in DMS technology, likened to the cockpit of a fighter plane for its multifunctionality and advanced capabilities. Its forward-thinking technology and the promise of future innovations have set new standards in the automotive industry. 

Implementation and Integration 

The transition to Tekion was initially daunting for Carl Black Automotive Group due to the change from their long-established systems. However, Tekion’s approach to customizing their services to integrate seamlessly with existing processes made the shift not only manageable but highly beneficial. 

Operational Improvements and Cost Efficiency 

Streamlined Financial Operations 

With Tekion’s dealership management system, Carl Black Automotive Group has been able to produce financial statements more rapidly, improving from closing all stores by the fifth of each month to producing reports by the third working day. This enhancement in financial operations underscores the efficiency brought by Tekion. 

Significant Cost Reductions 

The adoption of Tekion has resulted in substantial cost savings, reducing monthly operational expenses from $50,000-$60,000 to around the low $30,000s. This decrease in costs represents a major improvement in overall financial management. 

Enhanced Time Efficiency 

Tekion’s platform significantly reduces the amount of time customers need to spend at the dealership, which directly translates into better customer experiences and operational cost savings. This efficiency is a key factor in improving service delivery and customer satisfaction. 

Competitive Advantage in a Fierce Market 

Multi-Store Management 

For automotive groups like Carl Black that operate multiple locations, Tekion provides an invaluable Enterprise View. This allows for quick access to consolidated financials across all stores, offering a cohesive overview that enhances decision-making. 

Accelerated Business Processes 

Tekion enables staff to handle multiple tasks efficiently, such as quickly generating business forms and estimates. This capability not only saves time but also increases the dealership’s capacity to handle more customer interactions and transactions effectively. 

Conclusion 

Carl Black Automotive Group’s partnership with Tekion exemplifies how embracing innovative technology for your dealership management system and automotive CRM can lead to significant operational improvements, cost savings, and competitive advantages in the automotive industry. Tekion has not only met the immediate needs of Carl Black Automotive Group but has also equipped them to remain at the forefront of automotive dealerships.