"Rarely do you come across a vendor that turns into a partner, and that is what Tekion has done for us."
Lake Auto Group's adoption of Tekion's dealership management system (DMS) marks a significant milestone in their quest for operational excellence. This video explores the reasons behind their switch, the ease of implementation, and the substantial benefits they have experienced since transitioning to Tekion.
Lake Auto Group evaluated several DMS platforms but consistently returned to Tekion for its advanced features and progressive approach. The decision was driven by the need to replace increasingly outdated systems with something more adaptable and forward-thinking.
Tekion appealed to Lake Auto Group due to its innovative approach and the promise of a system that aligns with modern technological advancements. The cloud-based, encrypted platform offered what they needed: a comprehensive solution capable of revolutionizing their dealership operations.
Introducing new technology can often be daunting. However, Tekion's user-friendly interface made the training process straightforward and quick. New managers were able to get up to speed with minimal effort, appreciating the system's simplicity and effectiveness.
Feedback from employees across various age groups has been overwhelmingly positive. The intuitive nature of the system has streamlined the learning curve, enabling a smooth transition and quick adaptation to the new DMS.
One of the standout features of Tekion is its real-time analytics dashboard. This tool provides Lake Auto Group with immediate access to performance metrics and trends, significantly enhancing decision-making capabilities and operational transparency.
The financial processes within the dealership have been drastically streamlined. Monthly closings, which previously took several days, can now be completed in about half an hour, illustrating the system's efficiency and the robustness of its financial tools.
Going paperless was another significant advantage. The transition to digital processes has not only facilitated a smoother workflow but also contributed to environmental sustainability by reducing the dealership's paper usage.
Lake Auto Group's transition to Tekion's DMS has not just met but exceeded their expectations. The ease of use, combined with powerful analytical tools and improved operational efficiencies, has transformed their daily operations. The system has not only enhanced employee satisfaction but also elevated customer service, positioning Lake Auto Group as a forward-thinking leader in the automotive industry. The success story of Lake Auto Group with Tekion serves as a compelling case for other dealerships considering a similar transformative journey.