As artificial intelligence advances quickly, governance must keep pace, which is why ISO/IEC 42001 is so crucial for today's companies. 

Published in December 2023 by the International Organization for Standardization (ISO) and the International Electrotechnical Commission (IEC), ISO/IEC 42001 is the world’s first international standard for Artificial Intelligence Management Systems (AIMS). 

It provides organizations with a structured, auditable framework for building, deploying, and managing AI responsibly. 

Tekion is proud to be one of the first automotive retail platform providers to achieve ISO/IEC 42001 certification. 

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What Is ISO/IEC 42001? 

ISO/IEC 42001 establishes formal requirements for governing AI across its full lifecycle. 

Similar to how ISO 27001 defines standards for information security, ISO/IEC 42001 defines standards for responsible AI management. 

The framework requires organizations to implement controls around: 

• AI risk assessment and mitigation 

• Transparency and explainability 

• Data governance and quality 

• Bias and fairness evaluation 

• Human oversight and accountability 

• Continuous monitoring and improvement 

This framework moves responsible AI from an idea to an actual process with independent verification. 

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Why Is It Important? 

AI systems increasingly influence financial decisions, customer experiences, operational workflows, and compliance environments. 

As adoption accelerates, organizations must demonstrate that AI is: 

• Governed with clear accountability 

• Designed with safeguards 

• Continuously monitored for risk 

• Aligned with privacy and security standards 

ISO/IEC 42001 provides a globally recognized, third-party-audited standard to validate those practices. For customers, partners, and regulators, that validation builds trust. 

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What Does It Take to Get Certified? 

Organizations must establish a formal AI Management System (AIMS) and undergo an independent audit. 

Key requirements include: 

• Defining AI governance structures and leadership accountability 

• Conducting comprehensive AI risk assessments across design, development, deployment, and monitoring 

• Implementing data governance and model lifecycle controls 

• Establishing human oversight and incident response processes 

• Performing internal audits and management reviews 

• Passing a rigorous third-party audit conducted by an accredited certification body 

Certification is maintained through ongoing audits—reinforcing that responsible AI is a continuous discipline, not a one-time milestone. 

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How Tekion Practices Responsible AI 

At Tekion, responsible AI is built into the platform's foundation. Because Tekion is AI-native and unified, governance is integrated directly into the system of record. 

Tekion’s AI Management System applies across all AI-enabled capabilities and includes: 

• Structured AI governance and risk frameworks 

• Data privacy and protection controls 

• Model lifecycle management and performance monitoring 

• Bias and fairness evaluations 

• Human oversight mechanisms 

• Continuous improvement processes 

ISO/IEC 42001 builds on Tekion’s longstanding security and privacy certifications, including SOC 1 & SOC 2, ISO/IEC 27001, and ISO/IEC 27701. 

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Raising the Bar for AI in Automotive Retail 

AI is reshaping automotive retail—from service operations to sales workflows. 

With ISO/IEC 42001 certification, Tekion reinforces its commitment to delivering AI innovation with transparency, accountability, and trust. 

Responsible AI is not an add-on. It is foundational. 

And as one of the first automotive retail platform providers to achieve this certification, Tekion is proud to help set the standard. 

Learn more about how Tekion practices Responsible AI. 

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Sources

"Why So Few Companies Achieve ISO 42001" — AI Governance Career Pro

"i-PRO Poised to Lead Security Industry with AI Certification" — CCTV Wiki

"ISO/IEC 42001: AI Management System Standard" — KPMG

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