Pleasanton, CA, July 15, 2026 – Tekion, the creator of the first end-to-end, AI-native cloud platform,
today announced its certification as a Volkswagen Online Service Scheduling (OSS) Provider through the
Volkswagen Dealer Digital Program (VWDDP). This certification recognizes Tekion's Online Service
Scheduler as a program-approved solution, enabling Volkswagen dealers across the United States to
enroll directly through the VWDDP portal.

‍
Tekion's AI-native Online Service Scheduler brings intelligent automation and real-time decision support
to the service lane. By embedding AI into every step of the scheduling workflow, Tekion helps VW
dealers eliminate manual inefficiencies, reduce errors, and deliver a faster, more personalized
experience for every customer.

‍
Key capabilities include:

• Day View Scheduling – See all advisors' schedules, open slots, and blocks, at a glance, for
  effortless rescheduling and team coordination.
• Assignable Appointments List – A smart, searchable, and filterable daily appointment list lets
  service teams instantly manage appointments by advisor, customer, or vehicle.
• One-Click Booking – Intelligent calendar logic auto-fills advisor and timing details the moment a
  slot is selected — reducing errors and speeding up the booking process.
• Customizable Filters – Filter schedules by shop, team, or custom groups and save your settings
  for fast, recurring access.
• Live Appointment Counts – Real-time appointment totals per advisor give service managers the
  visibility they need to balance workloads and prevent overbooking before it happens.
• Instant Reassignment – Reassign appointments to different advisors or times with a single click
  — giving teams the agility to adapt quickly during peak service periods.

“Earning Volkswagen’s Online Service Scheduler certification is a meaningful milestone that reflects the
quality, reliability, and dealer-readiness of our platform,” said Ron Koch, SVP of OEM Business at Tekion.
“VW dealers now have access to an AI-native scheduling experience that eliminates friction, keeps the service
lane moving, and puts the customer in control from the moment they book. This is what modern fixed ops
looks like.”

‍

To learn more about Tekion’s AI-native platform, visit https://tekion.com/.